Effective updated: 07/02/2024
Last updated: 07/01/2024

Privacy Policy

Welcome to Sendit! Your privacy is important to us. This Privacy Policy explains how Sendit ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our services, including our website (https://sendit.fyi), mobile application, and any other services we offer (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

1. Definitions

  • Application: Refers to Sendit, the software program provided by the Company.
  • Company: Refers to Kreativa Art and Tech, Inc., with an address at 8 The Green Suite #15295 Dover, DE, 19901.
  • Country: Refers to Delaware, United States.
  • Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Refers to the Application and other related services provided by the Company.
  • Usage Data: Data collected automatically when using the Service, such as IP address, browser type, pages visited, and other diagnostic data.

    2. Information We Collect

    2.1 Personal Data

    • Account Information: Username, email address, phone number, and other contact information.
    • Profile Information: Additional information for your public profile, such as your name, profile picture, and bio.
    • Mailing Address: Collected to coordinate shipments but not shared with other users.
    • Payment Information: Collected through our third-party payment processor for transactions.

    2.2 Automatically Collected Information

    We automatically collect certain information when you use our Services, such as:

    • Usage Data: Information about your interactions with our Services.
    • Device Information: Information about the device you use to access our Services.
    • Location Information: Collected if you enable location services on your device.

    3. How We Use Your Information

    We use your information to provide, maintain, and improve our Services, including to:

    • Create and manage your account.
    • Coordinate shipments and send notifications related to your packages.
    • Provide customer support.
    • Personalize your experience.
    • Communicate with you about our Services, promotions, and updates.
    • Monitor and analyze usage and trends to improve our Services. We ensure that any data used for this purpose is anonymized and aggregated.
    • Protect the security and integrity of our Services.

      4. How We Share Your Information

      We do not sell your personal information. We may share your information with third parties in the following circumstances:

      • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, analytics, and marketing. These providers are contractually obligated to protect your data and use it only for specified purposes.
      • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, and safety of Sendit, our users, or others.
      • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
      • With Your Consent: We may share your information with third parties when you provide your consent or direct us to do so.

        5. Retention of Your Personal Data

        We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. This includes retaining data to comply with legal obligations, resolve disputes, and enforce our agreements and policies. Specific retention periods are as follows:

        • Account Information: Retained until account deletion request.
        • Profile Information: Retained until account deletion request.
        • Mailing Address: Retained until account deletion request.
        • Payment Information: Retained as required by financial and legal regulations.

          6. Your Choices

          You have certain choices regarding your personal information, including:

          • Account Settings: You can update your account information and preferences through your account settings.
          • Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You may also adjust your communication preferences in your account settings.
          • Location Information: You can disable location services on your device or manage your location preferences through your device settings.

            7. Data Security

            We implement reasonable security measures to protect your Personal Data. However, no security system is impenetrable, and we cannot guarantee its absolute security. We use commercially acceptable means to protect your Personal Data, including encryption and secure storage.

              8. Children's Privacy

              Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us at hello@sendit.fyi. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

                9. Changes to This Privacy Policy

                We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We will inform you via email and/or a prominent notice on our Service before the change becomes effective. Your continued use of our Services after any changes constitutes your acceptance of the revised policy.

                10. Contact Us

                If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

                • Emai: hello@sendit.fyi
                • Mail: Kreativa Art and Tech, Inc., 8 The Green Suite #15295 Dover, DE, 19901

                By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your personal information as described herein.